These Terms govern your use of Train to Mountain, including the website, web app and mobile app, the free readiness diagnosis, and the paid Peak Prep membership. By creating an account, starting a trial, or using the service, you agree to these Terms, our Privacy Policy and our Disclaimer. If you do not agree, please do not use the service.
Train to Mountain is operated by GkokTech B.V., a company registered in the Netherlands (KvK 93137729), Adriaen Blockstraat 44 D, 1363 LT Almere, the Netherlands. You can reach us at info@traintomountain.com.
"Peak Prep" is our paid subscription membership. "Trial" is the 14-day free trial. "Content" is any plans, text, data and materials made available through the service. "You" is the individual using the service.
You must be at least 18 years old and able to enter a binding contract to use Train to Mountain. The service is not directed to anyone under 18, and we do not knowingly collect data from anyone under 18.
Train to Mountain provides an adaptive mountaineering-training service: a free, wearable-linked readiness diagnosis, and, with a Peak Prep membership, a training plan that recalibrates from your training and recovery, progress and readiness tracking, and in-app coaching support. Features may change, improve or be withdrawn over time. Train to Mountain is a training and information tool, not a medical device or medical service (see Section 12).
You are responsible for the accuracy of the information you provide, for keeping your login details secure, and for activity under your account. Please tell us promptly at info@traintomountain.com of any unauthorised use. You can delete your account at any time in the app under Settings, which erases your data as described in the Privacy Policy.
Memberships renew automatically at the end of each term at the then-current price for that term, until you cancel. By starting a membership you give affirmative consent to this recurring charge. You can cancel at any time online, from your account settings or through the subscription-management link in your purchase receipt from Lemon Squeezy (our payment provider). Cancellation takes effect at the end of the current billing period and stops future charges, but does not shorten or refund the current period.
If you are in the United States (including California), this is an automatic-renewal subscription: you consented to recurring charges, you will be charged the amounts and at the frequency shown at checkout until you cancel, and you may cancel online at any time.
The 14-day trial is your refund safety net: cancel before it ends and you are not charged. After the trial, membership is non-refundable. On a monthly plan you may cancel any time to stop future charges, but payments already taken are not refunded and there is no partial refund for the current period. The 3, 6 and 12-month terms are paid in full when the trial converts and are non-refundable.
If you are an EU or EEA consumer, by starting the membership you request that access begins immediately when the trial converts and, where applicable, you acknowledge that you lose the 14-day right of withdrawal for digital services once performance has begun with your consent. Nothing here removes rights that cannot be waived under your local law. Payment, chargeback and any discretionary refunds are handled by Lemon Squeezy as Merchant of Record.
We may change prices. Changes do not affect the term you have already paid for; they apply from your next renewal, and we will give you reasonable advance notice with the chance to cancel before the change takes effect.
You may connect a wearable (Garmin, Suunto, Coros, Polar, or Apple Health). Connecting a device and using your health data (such as heart rate, HRV and sleep) requires your separate explicit consent, handled in the app and described in the Privacy Policy. You can disconnect a device at any time, which stops further ingestion. Your training and health data are yours; we use them only to provide the service and never sell them or use them for advertising.
You agree not to misuse or disrupt the service; reverse engineer, scrape or copy the service or its Content except as allowed by law; resell or share your account; upload unlawful or infringing content; or use the service to build a competing product. We may suspend or terminate accounts that breach these Terms.
Train to Mountain provides training information, not medical advice. The service does not diagnose, treat or prevent any condition and is not a substitute for professional medical or mountain-guiding advice. Consult a physician before starting any training programme, especially if you have a medical condition. Mountaineering and physical training carry inherent risks of serious injury or death; you take part at your own risk and are responsible for your own decisions, safety and supervision. See our full Disclaimer, which forms part of these Terms.
The service, including the software, algorithms, training plans, text and design, is owned by us or our licensors and protected by law. We grant you a limited, personal, non-transferable, non-exclusive licence to use the service for your own training while your account is active. You keep ownership of the data and content you provide, and grant us the licence needed to operate the service and generate your plan.
The service integrates third parties (wearable providers, Lemon Squeezy, and others listed in the Privacy Policy). Their services are governed by their own terms and privacy policies, and we are not responsible for them.
To the maximum extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose, accuracy of readiness scores or plans, or uninterrupted operation. Some places do not allow certain warranty exclusions, so parts of this section may not apply to you, and your non-waivable statutory rights are unaffected. In particular, if you are a consumer in Australia or New Zealand, the service comes with guarantees that cannot be excluded under the Australian Consumer Law and the New Zealand Consumer Guarantees Act, and nothing in these Terms excludes, restricts or modifies those guarantees.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for training outcomes, injury, or decisions you make using the service, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, including death or personal injury caused by our negligence, fraud, or your non-waivable consumer rights under applicable law (including EU and Dutch law, US state law, Canadian law, the Australian Consumer Law, New Zealand's Consumer Guarantees Act, India's consumer laws, and other local consumer protections where you live).
You agree to indemnify us against claims arising from your misuse of the service or breach of these Terms, to the extent permitted by law. This does not apply to the extent a claim results from our own wrongdoing, and does not override mandatory consumer protections.
You may stop using the service and delete your account at any time. We may suspend or terminate access for breach of these Terms, non-payment, or where required by law, with notice where reasonable. On termination, the licences granted to you end, and your data is handled per the Privacy Policy.
We may update these Terms. For material changes we will give reasonable notice, for example by email or in the app, and where required we will ask for your consent. Continued use after the effective date means you accept the updated Terms.
These Terms are governed by the laws of the Netherlands, and disputes are subject to the competent Dutch courts, without depriving you of the mandatory consumer protections of the country, state or province where you live. Wherever in the world you live, nothing in these Terms waives rights that cannot be waived under your local law.
Please contact us first at info@traintomountain.com so we can try to resolve any issue informally. EU consumers may also use the European Commission's Online Dispute Resolution platform.
If any provision is unenforceable, the rest remain in effect. These Terms, with the Privacy Policy and Disclaimer, are the entire agreement between us. We may assign these Terms in connection with a merger or sale; you may not assign yours without our consent. We are not liable for events beyond our reasonable control. Notices are given by email or in the app.